Cookie Policy

Last Updated: December 2024

What Are Cookies?

Cookies are small text files stored on your device when you visit our platform. They help us provide you with a better user experience and improve our services.

Types of Cookies We Use

Detailed Cookie Information

Essential Cookies

These cookies are necessary for the platform to function:

• session_id: Maintains your login session
• csrf_token: Protects against cross-site request forgery
• security_check: Verifies platform integrity
• consent_status: Remembers your cookie preferences

Performance Cookies

These help us improve our platform:

• ga_analytics: Tracks user behavior and platform usage
• performance_metrics: Monitors platform speed and reliability
• error_tracking: Identifies and reports platform errors

Functional Cookies

These remember your preferences:

• language_pref: Stores your language selection
• theme_selection: Remembers your display preferences
• currency_setting: Saves your preferred currency (SGD)
• layout_preferences: Customizes your trading interface

Third-Party Cookies

We work with trusted partners who may set cookies:

• Google Analytics: Platform usage analytics
• Cloudflare: Security and performance optimization
• Payment Processors: Transaction security and verification
• Customer Support: Live chat and help desk services

Cookie Management

You can control cookies through:

• Browser Settings: Most browsers allow you to refuse cookies
• Platform Controls: Use our cookie preference center
• Opt-out Tools: Industry opt-out programs for advertising cookies

Consequences of Disabling Cookies

If you disable cookies, you may experience:

• Inability to log in to your account
• Loss of personalized settings
• Reduced platform functionality
• Limited access to certain features
• Security vulnerabilities

Legal Basis for Cookie Usage

Our use of cookies is based on:

• Consent: For non-essential cookies (PDPA requirement)
• Legitimate Interest: For essential security and functionality
• Contractual Necessity: For cookies required to provide services

Data Retention

Cookie data is retained for different periods:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Up to 2 years maximum
• Analytics data: Aggregated and anonymized after 14 months

International Data Transfers

Cookie data may be processed outside Singapore. We ensure protection through:

• Adequacy decisions
• Standard contractual clauses
• Binding corporate rules

Contact Information

For questions about our cookie policy:

Email: privacy@dilepaforahu.sbs
Phone: +65 09 1547916
Address: 101A Telok Ayer Street, Singapore 068574

Policy Updates

We may update this cookie policy. Significant changes will be notified through platform announcements or email.