Privacy Policy

Last Updated: December 2024

1. Information We Collect

Dilepa Fora collects information that you provide directly to us when you use our platform:

• Personal Identification Information: Name, email address, phone number, NRIC/FIN
• Financial Information: Bank account details, transaction history
• Technical Data: IP address, device information, browser type
• Usage Data: Trading patterns, platform interaction data
• KYC Documentation: Proof of identity, proof of address

2. How We Use Your Information

We use collected information for the following purposes:

• Account verification and KYC compliance
• Transaction processing and settlement
• Platform security and fraud prevention
• Customer support and communication
• Regulatory compliance with MAS requirements
• Platform improvement and feature development

3. Data Sharing and Disclosure

We may share your information with:

• Regulatory Authorities: Monetary Authority of Singapore (MAS) and other government bodies as required by law
• Banking Partners: For transaction processing and settlement
• Service Providers: Cloud hosting, customer support, and security services
• Legal Requirements: When required by court order or legal process

4. Data Security

We implement comprehensive security measures including:

• End-to-end encryption for all data transmissions
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Secure cold storage for digital assets
• Employee training on data protection protocols

5. Data Retention

We retain personal data for as long as necessary to fulfill legal and regulatory requirements:

• Account data: 7 years after account closure
• Transaction records: 7 years as required by Singapore law
• KYC documentation: 7 years after account closure
• Marketing data: Until consent is withdrawn

6. Your Rights

Under Singapore's PDPA, you have the right to:

• Access and correct your personal data
• Withdraw consent for data processing
• Request deletion of personal data
• Data portability where applicable
• Object to processing of personal data

7. International Data Transfers

As a global platform, your data may be transferred to and processed in countries outside Singapore. We ensure adequate protection through:

• Standard contractual clauses
• Adequacy decisions where applicable
• Binding corporate rules
• Explicit user consent for cross-border transfers

8. Cookies and Tracking

We use cookies and similar technologies for:

• Platform functionality and security
• User preference storage
• Analytics and performance monitoring
• Personalized user experience

9. Children's Privacy

Our platform is not intended for users under 18 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this privacy policy periodically. Users will be notified of material changes via email or platform notification.